Institutions that transformed their operations with COCO
See the real results from hospitals and clinics that adopted our AI platform.
Public health system · Central America
National screening program — Results in 12 months
When technology arrives on time, it saves lives
71% attendance for cancer screenings through digital automation, without increasing costs or staff
+17K
Appointments managed
8,897
Women served
71%
Effective attendance
- 72.3% self-service across web and WhatsApp
- 81.8% reachability without human intervention
- Model replicable to mammograms, prenatal care and vaccination
Hospital San Juan de Dios E.S.E. Rionegro
Diana Mejía — Manager
Healthcare services contracting as an efficiency enabler
Operational and financial sustainability in the public sector
+121K
Appointments managed
98%
AI effectiveness
-5.4%
No-show rate
- Over two centuries serving healthcare in eastern Antioquia
- AI-powered scheduling automation
- Significant reduction in no-shows
Messer Colombia — Homecare
Messer Colombia — Homecare Division
Optimizing Healthcare Access with AI Technology
Automating over 13,000 monthly appointments to improve patient experience
13K+
Appointments managed
55%
Self-service
63%
Appointments rescued
- 9 locations in Colombia with over 20 years in healthcare
- Reduced dependency on the call center
- Patient self-service increased from 35% to 55%
Case study · Surgeries
Surgical Module — Documented results
42 hours recovered in 24 days without expanding the admin team
AI surgical scheduling module: 52% less programming time and 111 automated confirmations
42h
Recovered in 24 days
52%
Time reduction
$40.6M
COP annual projection
- 134 procedures fully digitized in COCO
- 111 automated email confirmations
- 73% conversion in the scheduling process
"Implementing COCO in our institution has been a significant digital transformation. We have improved the patient experience and optimized our operational processes."
Diana Mejía
Manager
HOSPITAL SAN JUAN DE DIOS ESE RIONEGRO
"COCO's implementation completely transformed our hospital operations. We now have full control over scheduling and our resources are better optimized."
Ariel Jimenez
Deputy Director
HOSPITAL UNIVERSITARIO SANTANDER
"COCO helped us professionalize appointment management at our institution. The ease of use and support have been exceptional from day one."
Mónica Vargas
Manager
PINARES MIND & HEALTH
"Since implementing COCO, appointment coordination became much more efficient. Our team can focus on what truly matters: patient care."
Gina Roa
Coordinator
CLÍNICA LA MISERICORDIA