How are patient databases loaded?

You can upload your database via bulk Excel upload through our secure portal, or integrate directly with your system via API to automate the process.

What communication channels do you use?

We use a multichannel strategy that includes WhatsApp, phone calls, and SMS, with up to three escalated attempts to maximize outreach.

Can I customize campaign messages?

Yes, all messages and communication flows are customizable. We work with you to adapt content to each campaign's specific objectives.

How do you protect patient data?

We comply with data protection regulations such as Data Protection Law, GDPR, and HIPAA. All information is encrypted and handled under strict security protocols.

Can I see real-time campaign metrics?

Yes, you have access to a statistics dashboard with real-time metrics: contact rates, responses, and results analysis to optimize future campaigns.

We use cookies

We use our own and third-party cookies to improve your experience, analyze traffic, and personalize content. You can accept all or configure your preferences.

Essential

Analytics

Marketing

Population management

Healthcare Demand Management: reach your patients when they need it most

Mass campaigns via WhatsApp, calls and SMS for promotion, prevention and follow-up. Increase adherence and reduce no-shows.

Redes Protectoras - Gestión de Poblaciones

More than 600 institutions trust COCO

What is Healthcare networks?

A service that enables clinics and hospitals to manage patient populations and execute mass outreach campaigns with real-time analytics.

Ideal for:

Preventive health

Chronic patients

Institutional campaigns

No-show reactivation

How do we do it?

A structured 4-step process to ensure the success of your outreach campaigns.

Flow selection

Choose pre-designed communication flows aligned with your institution's specific clinical objectives.

Secure data management

Database integration via API or bulk Excel upload with high security and regulatory compliance.

Multichannel execution

Escalated strategy of up to three attempts using WhatsApp, calls, and SMS to maximize outreach.

Tracking & analytics

Access a real-time statistics dashboard to measure response rates and actionable insights.

Discover our platform

A complete solution to manage health promotion and prevention campaigns

Campaign types

Informational, scheduling or surveys

Patient upload

Bulk upload or API integration

Campaign results

Sent messages and responses

Metrics dashboard

Real-time campaign analytics

Key benefits

Greater adherence

Increase patient participation in preventive programs with timely communication.

Better outreach

Reach more patients effectively with optimized multichannel strategies.

Operational reduction

Reduce team workload by automating mass campaigns.

Data-driven decisions

Make informed decisions thanks to complete traceability and real-time metrics.

Who is it for?

Clinics & hospitals

Manage patient populations and improve adherence to health programs.

Insurers & payers

Activate mass prevention and member follow-up campaigns.

Public health programs

Execute vaccination, screening, and disease control initiatives.

Frequently asked questions

Activate your preventive health campaigns with real impact

Manage patient populations intelligently and maximize the effectiveness of your health programs.