--- title: "AI Platform for Healthcare Institutions | COCO Tech" description: "AI software for clinics and hospitals: scheduling, telemedicine, queue management and surgeries on one platform. Reduce no-shows and grow your revenue. Book your demo." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "COCO Tech AI", "applicationCategory": "HealthcareApplication", "operatingSystem": "Web", "url": "https://cocotech.ai", "description": "Plataforma de inteligencia artificial para la transformación digital de instituciones de salud: agendamiento inteligente con IA, telemedicina, gestión de turnos, cirugías y demanda inducida.", "publisher": { "@id": "https://cocotech.ai/#organization" } }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://cocotech.ai/#organization", "name": "COCO Tecnologías", "alternateName": "COCO Tech AI", "url": "https://cocotech.ai/", "logo": { "@type": "ImageObject", "url": "https://cocotech.ai/assets/coco-logo.png", "width": 600, "height": 373 }, "sameAs": [ "https://www.linkedin.com/company/coco-tecnologias/", "https://www.instagram.com/cocotech.ai", "https://www.youtube.com/c/COCOTecnolog%C3%ADas" ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://cocotech.ai/#organization", "name": "COCO Tech AI", "legalName": "COCO Tecnologías", "url": "https://cocotech.ai", "logo": "https://cocotech.ai/og-image.png", "sameAs": [ "https://www.linkedin.com/company/coco-tecnologias/", "https://www.instagram.com/cocotech.ai", "https://www.youtube.com/c/COCOTecnolog%C3%ADas" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "COCO Tech AI", "url": "https://cocotech.ai", "potentialAction": { "@type": "SearchAction", "target": "https://cocotech.ai/en/blog?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is an AI platform for healthcare institutions?", "acceptedAnswer": { "@type": "Answer", "text": "An AI platform for healthcare institutions is software that applies artificial intelligence to coordinate and automate the operations of clinics and hospitals: scheduling, reminders, queue management, operating rooms, and patient engagement campaigns. COCO centralizes these processes to reduce no-shows and increase the institution's occupancy and revenue." } }, { "@type": "Question", "name": "What does COCO's software for clinics and hospitals include?", "acceptedAnswer": { "@type": "Answer", "text": "COCO's software for clinics and hospitals integrates AI-powered medical scheduling, telemedicine, queue management, surgical management, patient engagement campaigns, and clinical OCR on a single platform connected to your medical records." } }, { "@type": "Question", "name": "How is AI-powered hospital management software different from traditional software?", "acceptedAnswer": { "@type": "Answer", "text": "AI-powered hospital management software not only records operations: it anticipates them. It predicts no-shows, automatically reorganizes schedules and operating rooms, and delivers real-time metrics for weekly decision-making, while a traditional system only stores data." } }, { "@type": "Question", "name": "Can I activate only some modules or do I need the full suite?", "acceptedAnswer": { "@type": "Answer", "text": "You can start with the module that has the greatest impact on your operation (scheduling, queue management, operating rooms, telemedicine, patient engagement campaigns, or clinical OCR) and add the rest when you need them. All modules share the same database and experience." } }, { "@type": "Question", "name": "Can I manage multiple locations and specialties from a single platform?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. COCO is designed for networks with multiple locations, specialties, and providers. You can configure schedules, rules, and reports by site or consolidated, without losing visibility of overall operations." } }, { "@type": "Question", "name": "Does COCO's AI platform integrate with my medical records (HIS)?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. COCO integrates with the leading medical record systems (HIS/EHR) through international interoperability standards such as HL7 and FHIR, connecting operations without duplicating information." } }, { "@type": "Question", "name": "Which channels does COCO use to communicate with patients?", "acceptedAnswer": { "@type": "Answer", "text": "COCO communicates via WhatsApp, SMS, email, automated calls, and web. It centralizes reminders, confirmations, rescheduling, and patient engagement campaigns from a single dashboard." } }, { "@type": "Question", "name": "Is COCO's healthcare AI secure?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. COCO complies with Colombia's Habeas Data Law, the ISO 27001 information security standard, and HIPAA standards, and operates as an AWS Partner with end-to-end data encryption." } }, { "@type": "Question", "name": "Where is my institution's data stored?", "acceptedAnswer": { "@type": "Answer", "text": "Data is hosted on Amazon Web Services infrastructure with encryption in transit and at rest, role-based access controls, and full operational traceability, aligned with international security and privacy standards." } }, { "@type": "Question", "name": "What type of healthcare institutions is the platform designed for?", "acceptedAnswer": { "@type": "Answer", "text": "It is designed for clinics, hospitals, and healthcare providers in Latin America that want to reduce no-shows, optimize the use of their installed capacity, and grow their revenue with artificial intelligence." } }, { "@type": "Question", "name": "What support does COCO provide during adoption?", "acceptedAnswer": { "@type": "Answer", "text": "Every institution gets a dedicated customer success team that supports configuration, training for clinical and administrative teams, multi-site rollout, and continuous indicator tracking with periodic review sessions." } }, { "@type": "Question", "name": "How is the platform's return on investment (ROI) measured?", "acceptedAnswer": { "@type": "Answer", "text": "COCO measures ROI with indicators such as no-show reduction, more appointments served per shift, operational cost savings, operating room occupancy, and patient engagement campaign conversion, all visible in real-time reports." } }, { "@type": "Question", "name": "Does COCO provide medical services?", "acceptedAnswer": { "@type": "Answer", "text": "No. COCO is a technology AI platform for managing healthcare institutions; it does not provide medical services or replace the clinical judgment of professionals." } } ] } ] --- We use cookies to improve your experience and analyze traffic. [More info](/en/contact-us) Essential onlyAccept [![COCO Tech](/assets/coco-logo-light-OLz8Qiw1.png)](/en) Solutions Academy [About us](/en/about-us)[Contact us](/en/contact-us) en [Schedule demo](/en/contact-us) + 40% In operational savings + 95% Patient attendance + 30% Operational efficiency AI & E-HEALTH # AI platform for healthcare institutions: more patients, fewer no-shows, more revenue AI software for clinics and hospitals that coordinates scheduling, queues, operating rooms, and telemedicine on a single platform. > Technology platform. We do not provide medical services. Schedule your free demo nowCall me back 24/7 automated scheduling Automatic reminders via WhatsApp, SMS, and calls Real-time reports for better decisions Cost reduction and increased revenue per procedure ## More than 600 healthcare institutions trust COCO's software ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ## The challenge of managing clinics and hospitals today Clinics lose revenue from unanswered calls, no-shows, and manual processes. Without hospital management software to automate them, your team stays tied to the phone instead of focusing on what matters: **patient care.** 👉 If your clinic had automated systems that help patients from the first contact, you could: Significantly reduce no-shows Optimize appointment schedules Free up human resources Increase patient satisfaction 🔊 Click to turn on audio ## One software for clinics and hospitals, six AI-powered solutions Everything works together to optimize clinic operations and recover the leaks that impact your revenue. FeaturedMedical scheduling softwareTelemedicine platformQueue management systemSurgical management softwarePatient engagement campaignsClinical OCR softwareWaiting listCOCO Pay New ![Clinical OCR software](/assets/ocr-clinico-v6-Bx3PUFXC.jpg) ### Clinical OCR software Validate medical orders in seconds with AI + OCR. Automate authorizations, reduce errors, and free your call center from repetitive tasks. [View more](/en/clinical-ocr-software) New ![Automated waiting list](/assets/lista-espera-v4-CEjbeCbu.jpg) ### Automated waiting list Turn cancellations into attended appointments. Prioritize waiting patients and fill released slots automatically, with no manual effort. [View more](/es/lista-de-espera-automatizada) New ![COCO Pay](/assets/coco-pay-v12-DM4nkdMQ.jpg) ### COCO Pay Charge appointments via WhatsApp with a payment link. Once paid, the appointment is assigned and confirmed instantly. [View more](/es/coco-pay) New ![Clinical OCR software](/assets/ocr-clinico-v6-Bx3PUFXC.jpg) ### Clinical OCR software Validate medical orders in seconds with AI + OCR. Automate authorizations, reduce errors, and free your call center from repetitive tasks. [View more](/en/clinical-ocr-software) New ![Automated waiting list](/assets/lista-espera-v4-CEjbeCbu.jpg) ### Automated waiting list Turn cancellations into attended appointments. Prioritize waiting patients and fill released slots automatically, with no manual effort. [View more](/es/lista-de-espera-automatizada) New ![COCO Pay](/assets/coco-pay-v12-DM4nkdMQ.jpg) ### COCO Pay Charge appointments via WhatsApp with a payment link. Once paid, the appointment is assigned and confirmed instantly. [View more](/es/coco-pay) New ![Clinical OCR software](/assets/ocr-clinico-v6-Bx3PUFXC.jpg) ### Clinical OCR software Validate medical orders in seconds with AI + OCR. Automate authorizations, reduce errors, and free your call center from repetitive tasks. [View more](/en/clinical-ocr-software) New ![Automated waiting list](/assets/lista-espera-v4-CEjbeCbu.jpg) ### Automated waiting list Turn cancellations into attended appointments. Prioritize waiting patients and fill released slots automatically, with no manual effort. [View more](/es/lista-de-espera-automatizada) New ![COCO Pay](/assets/coco-pay-v12-DM4nkdMQ.jpg) ### COCO Pay Charge appointments via WhatsApp with a payment link. Once paid, the appointment is assigned and confirmed instantly. [View more](/es/coco-pay) ## Success stories Real testimonials from institutions that transformed their operations and achieved: [View success stories](/en/testimonials) Reduce operational costs Automation that frees resources Decrease no-shows Smart multichannel reminders Decisions with real-time metrics Advanced analytics and reports +0% appointments per shift AI-powered schedule optimization ![Testimonio de Diana Mejía](/assets/reel-11-hP7UOQLS.jpg) "Implementing COCO in our institution has been a significant digital transformation. We have improved the patient experience and optimized our operational processes." ### Diana Mejía Manager HOSPITAL SAN JUAN DE DIOS ESE RIONEGRO ![Testimonio de Ariel Jimenez](/assets/hospital-santander-thumb-DqwR2SJD.png) "COCO's implementation completely transformed our hospital operations. We now have full control over scheduling and our resources are better optimized." ### Ariel Jimenez Deputy Director HOSPITAL UNIVERSITARIO SANTANDER ![Testimonio de Mónica Vargas](/assets/pinares-thumb-Dd3jO8yn.png) "COCO helped us professionalize appointment management at our institution. The ease of use and support have been exceptional from day one." ### Mónica Vargas Manager PINARES MIND & HEALTH ![Testimonio de Gina Roa](/assets/misericordia-thumb-DaqtWAsr.png) "Since implementing COCO, appointment coordination became much more efficient. Our team can focus on what truly matters: patient care." ### Gina Roa Coordinator CLÍNICA LA MISERICORDIA Previous slide Next slide ## The patient journey, coordinated by AI from start to finish From first contact to post-consultation follow-up, with zero friction. ![Patient journey coordinated by AI in clinics and hospitals](/__l5e/assets-v1/0b608b84-2e38-41bc-aa90-112fd316b596/patient-journey-en-v4.png) ## Integration with your medical records and international standards Institution Medical Records (HIS) COCO Interoperability Appointment exposure to external system Appointment confirmation AI scheduling Query or create patient Extract appointments Institution Medical Records (HIS) COCO Interoperability Appointment exposure to external system Appointment confirmation AI scheduling Query or create patient Extract appointments ### Software we integrate with ![Clinify Health](data:image/png;base64,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) 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![SYAC Dinámica](/assets/syac-dinamica-DqlhRVp3.webp) ![OSIGU](/assets/osigu-CY7NoXxF.svg) ![Salesforce](/assets/salesforce-C8JuwQ_F.svg) ![Sofisis](data:image/png;base64,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) ![Grupo Sura](/__l5e/assets-v1/e461a75f-720d-40f6-8494-7513d767899e/sura.png) ![TNS Software](data:image/png;base64,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) ![Xenco](data:image/png;base64,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) 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We meet the highest standards. Colombia ### Habeas Data Law Complete certification in personal data protection in Colombia Global ### ISO 27001 Global information security standards USA ### HIPAA Compliant Compliance with U.S. healthcare privacy regulations Cloud ### AWS Partner Certified Amazon Web Services technology partner FAQ ## Blog and Webinars Articles, webinars and events on technology, AI and innovation. ArticlesWebinars & events [ ![How Clinics Lose Revenue and How COCO Helps Recover It](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1788276770501-en.webp) Sep 1, 2026 ### How Clinics Lose Revenue and How COCO Helps Recover It The revenue leaks behind healthcare organizations and how COCO connects its solutions to recover appointments, capacity, and efficiency in LATAM. Read article ](/en/blog/how-clinics-lose-revenue-recover-capacity) [ ![COCO vs Xenco: The Better Way to Modernize Healthcare](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1788276702143-en.webp) Sep 1, 2026 ### COCO vs Xenco: The Better Way to Modernize Healthcare A clear comparison to choose the software that best helps a LATAM clinic or healthcare organization grow with COCO. Read article ](/en/blog/coco-vs-xenco-healthcare-software-latam) [ ![HL7 FHIR Implementation Guide for Colombian Clinics](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787892654120-en.webp) Aug 28, 2026 ### HL7 FHIR Implementation Guide for Colombian Clinics A technical guide to connecting healthcare systems with HL7 FHIR, defining resources, validating integrations, and turning interoperability into operational outcomes. Read article ](/en/blog/hl7-fhir-implementation-guide-colombian-clinics) [ ![From Pending Demand to Appointments: Waitlists and Clinical Capacity](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787892351517-en.webp) Aug 28, 2026 ### From Pending Demand to Appointments: Waitlists and Clinical Capacity How to connect waitlists, scheduling, and patient engagement to turn pending demand into completed care for clinics and healthcare providers. Read article ](/en/blog/automated-waitlist-scheduling-capacity-healthcare) [ ![Automated Waitlists: How Healthcare Providers Recover Canceled Slots](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787891967691-en.webp) Aug 28, 2026 ### Automated Waitlists: How Healthcare Providers Recover Canceled Slots Learn how an automated waitlist can detect cancellations, prioritize patients, and turn released slots into completed appointments. Read article ](/en/blog/automated-waitlist-canceled-slots-clinics) [ ![From Scheduling to Revenue: How COCO Pay Organizes Healthcare Collections](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787891831103-en.webp) Aug 28, 2026 ### From Scheduling to Revenue: How COCO Pay Organizes Healthcare Collections A guide for clinics and healthcare providers that want to connect scheduling, payment, confirmation, and reconciliation without adding administrative workload. Read article ](/en/blog/cocopay-healthcare-revenue-cycle-clinics) [ ![Clinical OCR in Latin America: From Medical Documents to Operational Data](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787891696740-en.webp) Aug 28, 2026 ### Clinical OCR in Latin America: From Medical Documents to Operational Data How to design a clinical OCR workflow that extracts document information, preserves context, and activates decisions in healthcare organizations. Read article ](/en/blog/clinical-ocr-latin-america-medical-documents-operational-data) [ ![Automated Healthcare Scheduling: Less Administrative Burden for Staff](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787891156621-en.webp) Aug 28, 2026 ### Automated Healthcare Scheduling: Less Administrative Burden for Staff How clinics, hospitals, and healthcare providers in Latin America can reduce manual work and protect staff time with automated scheduling. Read article ](/en/blog/automated-scheduling-administrative-burden-healthcare-latam) [ ![AI to Reduce Medical No-Shows: An Access and Recovery Guide](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787891008312-en.webp) Aug 28, 2026 ### AI to Reduce Medical No-Shows: An Access and Recovery Guide A guide for Latin American healthcare organizations to connect confirmation, communication, and slot recovery without losing patient context. 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