--- title: "Patient engagement campaigns for clinics | COCO" description: "Proactive patient outreach through automated campaigns via WhatsApp, phone calls and SMS — driving preventive care, improving adherence and reducing no-shows." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://cocotech.ai/en" }, { "@type": "ListItem", "position": 2, "name": "Patient engagement campaigns" } ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://cocotech.ai/#organization", "name": "COCO Tecnologías", "alternateName": "COCO Tech AI", "url": "https://cocotech.ai/", "logo": { "@type": "ImageObject", "url": "https://cocotech.ai/assets/coco-logo.png", "width": 600, "height": 373 }, "sameAs": [ "https://www.linkedin.com/company/coco-tecnologias/", "https://www.instagram.com/cocotech.ai", "https://www.youtube.com/c/COCOTecnolog%C3%ADas" ] }, { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "COCO Induced Demand", "applicationCategory": "HealthcareApplication", "url": "https://cocotech.ai/en/patient-engagement-campaigns", "description": "Proactive patient outreach through automated campaigns via WhatsApp, phone calls and SMS — driving preventive care, improving adherence and reducing no-shows.", "operatingSystem": "Web", "publisher": { "@type": "Organization", "name": "COCO Tecnologías", "url": "https://cocotech.ai" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How are patient lists loaded into the platform?", "acceptedAnswer": { "@type": "Answer", "text": "You can load patient lists via bulk upload in Excel through our secure portal, or connect directly to your EHR or data warehouse via API for fully automated ingestion." } }, { "@type": "Question", "name": "What outreach channels are supported?", "acceptedAnswer": { "@type": "Answer", "text": "We support a multichannel outreach strategy including WhatsApp, phone calls and SMS — with up to three staggered touchpoints per patient to maximize contactability." } }, { "@type": "Question", "name": "Can I personalize outreach content?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. All messages and communication flows are fully customizable. Our team works with you to tailor content to each campaign's clinical goals and patient population." } }, { "@type": "Question", "name": "How do you ensure HIPAA compliance?", "acceptedAnswer": { "@type": "Answer", "text": "Our platform is built with HIPAA compliance at its core. All patient data is encrypted in transit and at rest, and handled under strict security protocols and access controls." } }, { "@type": "Question", "name": "Can I track campaign performance in real time?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You get access to a live analytics dashboard with contact rates, response rates, appointment conversion and campaign ROI — updated in real time as outreach runs." } } ] } ] --- We use cookies to improve your experience and analyze traffic. [More info](/en/contact-us) Essential onlyAccept [![COCO Tech](/assets/coco-logo-light-OLz8Qiw1.png)](/en) Solutions Academy [About us](/en/about-us)[Contact us](/en/contact-us) en [Schedule demo](/en/contact-us) 1. [Home ](/en) 2. Patient engagement campaigns Population health # Patient engagement campaigns: reach your patients before they need you Proactive patient outreach through automated campaigns via WhatsApp, phone calls and SMS — driving preventive care, improving adherence and reducing no-shows across your entire patient population. Schedule a demoSee how it works ![Patient engagement campaigns - Population health management](/assets/redes-hero-DcRxLOhF.webp) ## More than 600 healthcare institutions trust COCO's software ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ![Clínica Cardio VID](/assets/logo-vid-Mak1r48b.png) ![Coopsana](/assets/logo-coopsana-DqgO0Cik.png) ![Clinicos](/assets/logo-clinicos-Dlnq51Vd.png) ## What is proactive outreach? A turnkey solution that helps health systems and clinics manage patient populations and run automated multichannel outreach campaigns — with real-time analytics to close care gaps before they become costly. ### Ideal for: Preventive care Chronic disease management Health system campaigns No-show & care gap recovery ## How it works A structured 4-step workflow to maximize patient contactability and campaign ROI. 1 ### Select your outreach flow Choose from pre-built outreach flows designed around specific clinical goals and care pathways. 2 ### HIPAA-compliant data ingestion Load patient lists via API integration or bulk upload in Excel, fully encrypted and compliant. 3 ### Automated multichannel delivery Up to three staggered touchpoints via WhatsApp, phone calls and SMS to maximize patient reach. 4 ### Real-time reporting & insights Track response rates, campaign performance and population health trends in a live dashboard. ## See the platform in action An end-to-end solution to manage preventive care and health promotion campaigns at scale. ![Mass outreach and campaign control](/assets/redes-contactabilidad-DLBxI4_z.png) ![Campaign types](/assets/redes-tipo-campana-B4iSZ1fs.webp) ### Campaign types Informational, scheduling or surveys ![Patient list management](/assets/redes-carga-pacientes-BklTxU3b.webp) ### Patient list management Bulk upload or API integration ![Outreach results](/assets/redes-contenido-mensaje-CuSw0HRU.webp) ### Outreach results Messages sent and responses tracked ![Metrics dashboard](/assets/redes-dashboard-ClGyl6d4.webp) ### Metrics dashboard Real-time campaign analytics ## Key benefits ### Improved care adherence Boost patient participation in preventive and chronic care programs through timely, personalized outreach. ### Higher patient reach Connect with more patients through optimized multichannel strategies that meet them where they are. ### Reduced administrative burden Automate mass outreach campaigns and free up your care team to focus on high-value patient interactions. ### Actionable population insights Make informed decisions with full campaign traceability and real-time population health metrics. ## Who is it built for? ### Health systems & clinics Manage patient populations and drive adherence to preventive and chronic care programs at scale. ### Health plans & managed care Run automated member outreach campaigns for preventive care, follow-ups and HEDIS measure closure. ### Public health & government programs Execute vaccination drives, screenings and disease management initiatives across large populations. ## Frequently asked questions ### How are patient lists loaded into the platform? ### What outreach channels are supported? ### Can I personalize outreach content? ### How do you ensure HIPAA compliance? ### Can I track campaign performance in real time? ## Explore related COCO solutions Complement your patient engagement strategy with the rest of the COCO ecosystem. [Medical scheduling software](/en/medical-scheduling-software)[Queue management system](/en/queue-management-system)[Telemedicine platform](/en/telemedicine-platform)[Surgical management software](/en/surgical-management-software)[Clinical OCR](/en/clinical-ocr-software) ## Ready to close your care gaps? Join 1,000+ healthcare centers already transforming patient engagement with COCO. Schedule a demo ## Related content - [See all COCO solutions ](/en#solutions) [![COCO Tech](/assets/coco-logo-light-OLz8Qiw1.png)](/en) We are a system of solutions designed for the healthcare sector, enabling clinics and hospitals to organize their operations and reduce revenue losses caused by inefficiencies in processes behind patient care. AI & E-HEALTH [](https://www.linkedin.com/company/coco-tecnologias/)[](https://www.instagram.com/cocotech.ai?igsh=eWtneG8zc2hnNDlt)[](https://www.youtube.com/c/COCOTecnolog%C3%ADas) ### Solutions - [All solutions](/en/solutions) - [Medical scheduling software](/en/medical-scheduling-software) - [Telemedicine platform](/en/telemedicine-platform) - [Queue management system](/en/queue-management-system) - [Surgical management software](/en/surgical-management-software) - [Patient engagement campaigns](/en/patient-engagement-campaigns) - [Clinical OCR software](/en/clinical-ocr-software) - [ROI calculator](/en/roi-calculator) ### Company - [About us](/en/about-us) - [Testimonials](/en/testimonials) - [Blog](/en/blog) - [Contact us](/en/contact-us) - [Support ](https://cocotecnologias.zendesk.com/hc/en-us) - [Sign in COCO Reservas ](https://www.cocoreservas.com/) [Privacy policy](/en/privacy)[Terms & conditions](/en/terms)[Data processing](/en/data-processing)[Security policy](/en/security-policy)[SLA](/en/sla)[API Documentation](https://coco-tecnologias.github.io/Agendaton/index.html)[Service status](https://cocoreservas1.statuspage.io/#) © 2026 COCO Tecnologías. All rights reserved. Made by COCO AI E-Health