CLINICAL EXCELLENCE COURSES THROUGH INNOVATION
Safety and Data
PQRS and Customer Service Channels
Financial Profitability
Organized by
Supported by
What Will You Learn Here?
Safety and Data
- Technological advancements in healthcare and the importance of technology in healthcare management.
- Cybersecurity threats in healthcare and data protection measures.
- Interoperability and the management of electronic medical records.
- Case studies: Implementing healthcare systems.
- Building a statistical dashboard.
- Developing leadership and decision-making skills in healthcare technology environments.
PQRS and Customer Service Channels
- Communication in Healthcare – Principles and Challenges: Effective communication with patients and colleagues, addressing challenges in healthcare communication.
- Digital Communication Tools in Healthcare: Leveraging technology for healthcare communication.
- Hands-On Activities: Demonstrating the use of applications and tools for communication.
- Development of Empathetic Communication Skills.
- Development of Ethical and Respectful Communication Skills with Patients and Colleagues.
Financial Profitability
- Resource Management in the Healthcare Sector: Financial management, human resources, and medical supplies.
- Operational Efficiency in Healthcare Institutions: Operational processes and resource optimization.
- Practical Activities: Budget development and financial analysis.
- Practical Activities: Process analysis and implementation of improvements.
- Development of Analytical and Team Communication Skills in Healthcare.
Welcome
Empowering the Healthcare Sector
Who is this for?
Systems Engineers
Communication Leaders
Administrative and Financial Professionals
What Will You Achieve?
Gain integral experience
Acquire relevant knowledge
Develop practical skills
Impact on your career and your community
Allies of Healthcare's Future
Meet the Speakers
Safety and Data Module Experts
Javier Roque
Jefe de Proyectos, Aúna
Felipe Gómez
Director Regional - Fluid Attacks
Mario Cortes
Director - HL7 Colombia
Éderson Almeida
Director Superintendente, Albert Einstein
Miller Obando
Analista de Datos - Coco Tecnologías
PQRS and Customer Service Channels Module Experts
Lina Morales
CEO - Be Your Brand
Robert Parada
CEO - Coco Tecnologías
Elisabeth Bolarin
AI RESERCHER
Erika Rincón
Gerente Comercial, Be Your Brand
Daniel Cardozo
Analista Digital, Be Your Brand
Diego Rojas
Jefe de Innovación, Fundación Santa Fé de Bogotá
Claudia Vera
Gerente Nuevos Negocios Comfama
Verónica Montoya
Jefe del Marketing y UX, Colsubsidio.
Financial Profitability Module Experts
Dra. Lina Loaiza
Presidenta - ACRO
Jean Carlo Vanegas
Gerente Hospital de Yarumal
Camilo Arenas
Gerente de ACP - Boston Scientific
Dra. Olga Lucía Zuluaga
Directora Ejecutiva - ACESI
Daniela López
Salud Continua - Comfama
Laura Velásquez
Presidenta - Arkangel AI
Robert Parada
CEO - Coco Tecnologías
Diego Paredes
Lead Development Representative at Amazon Web Services (AWS)
The Echo of Our Impact
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