--- title: "Clinics That Grew in 2025 by Optimizing Medical Appointments | COCO Blog" description: "In 2025, while many clinics were shutting down services, others grew by more than 24% by optimizing medical appointment management with technology. 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[More info](/en/contact-us) Essential onlyAccept [![COCO Tech](/assets/coco-logo-light-OLz8Qiw1.png)](/en) Solutions Academy [About us](/en/about-us)[Contact us](/en/contact-us) en [Schedule demo](/en/contact-us) 1. [Home ](/en) 2. [Blog ](/en/blog) 3. Clinics That Grew in 2025 by Optimizing Medical Appointments [Back](/en/blog) News # Clinics That Grew in 2025 by Optimizing Medical Appointments In 2025, while many clinics were shutting down services, others grew by more than 24% by optimizing medical appointment management with technology and artificial intelligence, improving efficiency, EBITDA, and patient access without expanding infrastructure. COCO Tecnologías 3 February 2026 5 min read Share ![Clinics That Grew in 2025 by Optimizing Medical Appointments](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1779917024039-en.webp) ## **Clinics and Hospitals That Grew the Most in 2025 Thanks to AI in Medical Appointment Management** ## When technology is used well, it doesn’t replace people: it frees capacity to save more lives **2025 will go down as one of the most challenging years for the healthcare system in the last decade.** While many institutions were forced to shut down services, reduce schedules, or slow their operations, a group of clinics and hospitals made a different decision: **optimize instead of stopping**. The results were undeniable. Today, **COCO Technologies** proudly presents the **Top 10 Ranking of healthcare institutions that grew the most in 2025**, proving that the real competitive advantage was not size or budget, but **operational efficiency powered by technology and artificial intelligence**. ## **2025 Ranking: Institutions That Grew the Most by Optimizing Appointment Management** These are the organizations that led growth in 2025 by optimizing processes and strategically applying AI in healthcare: 1. **Hospital Psiquiátrico del Valle** – Valle del Cauca (**+79%**) 2. **ESE Hospital Guillermo Gaviria Correa** – Caicedo, Antioquia (**+78%**) 3. **ESE Hospital La Merced** – Ciudad Bolívar, Antioquia (**+72%**) 4. **Maple Respiratory** – Pereira, Risaralda (**+69%**) 5. **Copasana, Centro de Especialistas** – Antioquia (**+67%**) 6. **ESE Municipal de Villavicencio** – Villavicencio, Meta (**+46%**) 7. **Clínica Panamericana – Outpatient Services** – Antioquia (**+46%**) 8. **ESE Hospital San Antonio Buriticá** – Antioquia (**+43%**) 9. **National University Hospital of Colombia** – Bogotá (**+43%**) 10. **Infectoclínicos** – Bogotá (**+25%**) ![](https://i.ibb.co/pjbvgM3Z/Captura-de-pantalla-2026-02-03-a-la-s-11-21-27.png) _Study conducted with the COCO Technologies partner network._ ## **2025: The Year Some Clinics Grew While Others Stopped** At the most challenging moment for the healthcare system, these institutions understood something critical: **the problem was not a lack of demand, but bottlenecks in medical appointment management**. By optimizing clinical and administrative processes with specialized technology, they achieved: - Increased revenue and **EBITDA** by using operational efficiency as a growth lever. - Served more patients **without expanding infrastructure**. - Reduced rework, operational friction, and idle time. - Radically improved the **patient experience**. - Positively impacted **thousands of lives**. ## **The Real Bottleneck in Healthcare: Medical Appointments** The data is clear: inefficient appointment management is one of the main barriers to access to healthcare across Latin America. Through **AI-powered medical scheduling technology**, institutions using **COCO** were able to: - Reduce no-shows and cancellations. - Increase effective physician utilization. - Optimize clinical schedules in real time. - Unlock installed capacity without building new facilities. ### A key insight **For every 10 clinics using COCO, it’s as if 3 new clinics were created**, without adding a single square meter of infrastructure. All by **unlocking capacity through technology**. ## **More Efficiency = More Access = More Lives Impacted** There is a direct relationship that can no longer be ignored: **More EBITDA → more physicians hired** **More physicians → more access** **More access → more lives saved** When applied correctly, technology **does not replace human talent**. **It multiplies it.** ## **More Than 2,000 Healthcare Centers Are Already Doing It** At **COCO Technologies**, we have the privilege of supporting **more than 2,000 clinics and hospitals** that understand digital transformation in healthcare **is not a luxury**, but a strategic decision for sustainable growth. This ranking does not celebrate revenue. It celebrates **vision, leadership, operational discipline, and a true commitment to patients**. ## **National Recognition: Media Highlighting the Impact** This study and its results were featured by leading national media outlets, we invite you to explore the full articles and learn more about how technology reshaped healthcare growth in 2025. - [**RCN TV**](https://www.noticiasrcn.com/salud-y-bienestar/las-clinicas-y-hospitales-que-crecieron-mas-del-24-en-gestion-de-citas-usando-tecnologia-durante-la-crisis-del-2025-segun-estudio-982912) - [**Portafolio**](https://www.portafolio.co/innovacion/las-clinicas-y-hospitales-que-mas-crecieron-en-gestion-de-citas-usando-tecnologia-durante-la-crisis-de-487145) - [**El Tiempo**](https://www.eltiempo.com/amp/tecnosfera/novedades-tecnologia/clinicas-y-hospitales-aumentaron-mas-del-24-la-gestion-de-citas-medicas-mediante-inteligencia-artificial-en-2025-segun-informe-3527610) ## **We Continue Building Technology for One Purpose** At COCO, we continue developing solutions with one clear goal: ✔ To make healthcare **more human** ✔ More **efficient** ✔ And more **accessible** Because when technology is used well, **it doesn’t replace people**. **It frees capacity to save more lives.** **Want your clinic to be part of the next healthcare growth ranking?** Talk to a [**COCO Technologies expert**](https://cocotech.ai/es/contactanos/) and discover how to optimize your appointment management with AI. What problem does Clinics That Grew in 2025 by Optimizing Medical Appointments address? This article explains the operational problem related to clinics that grew in 2025 by optimizing medical appointments and its impact on access, efficiency, or continuity of care. How can it be applied in a clinic, hospital, or healthcare provider? Implementation starts with a clear process, reliable data, defined owners, and continuous measurement of operational outcomes. Which indicators should healthcare leaders track? Useful indicators include care time, capacity utilization, productivity, patient experience, continuity of care, and outcome quality. #### Do you want to optimize medical scheduling? See how COCO helps automate access, confirm appointments, and reduce operational workload. [Explore medical scheduling](https://cocotech.ai/en/medical-scheduling-software) ## Related articles [ ![COCO Pay and Medical Scheduling: Why Payment Should Happen Before the Appointment](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787872339459-en.webp) ### COCO Pay and Medical Scheduling: Why Payment Should Happen Before the Appointment Learn how integrating COCO Pay with medical scheduling can confirm appointments, reduce front-desk friction, and protect clinic and healthcare provider revenue. ](/en/blog/cocopay-medical-scheduling-payments-clinics)[ ![Clinical OCR in Latin America: From Medical Documents to Operational Data](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1787891696740-en.webp) ### Clinical OCR in Latin America: From Medical Documents to Operational Data How to design a clinical OCR workflow that extracts document information, preserves context, and activates decisions in healthcare organizations. ](/en/blog/clinical-ocr-latin-america-medical-documents-operational-data)[ ![Healthcare data privacy and AI: automating without losing trust](https://lhjyltbimageanszkvdx.supabase.co/storage/v1/object/public/blog-images/posts/1782853634826-en.webp) ### Healthcare data privacy and AI: automating without losing trust Trust is part of the operation, healthcare automation cannot scale if patient data is not protected. A poorly segmented campaign, exposed clinical data or an integration without traceability affects more than efficiency. It affects trust. ](/en/blog/healthcare-data-privacy-ai-colombia-safe-automation) [![COCO Tech](/assets/coco-logo-light-OLz8Qiw1.png)](/en) We are a system of solutions designed for the healthcare sector, enabling clinics and hospitals to organize their operations and reduce revenue losses caused by inefficiencies in processes behind patient care. 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